GoodReturns | NZ’s financial adviser news-item centre

Digital Signatures and Fraud

As many of you will have noted, lately, we've seen a distinct shift in providers' approach to document sign-off with digital signature systems.

Jon-Paul Hale

Thu, Mar 28th 2024 09:58AM

Appalling insurance industry service levels

If you dive into the weeds, then expect to drown in the swamp, eventually

Nominated beneficiaries and estate processes

Smoker or non-smoker? Are you sure?

Passbacks - How do they work?

Qualifications and the Provider Messaging

Attestations, qualifications, and just general tick boxing

Privacy - Do we really understand it?

Authority Documents - What’s too far?

Let's talk about trust

Providers need to do the right thing when nobody is watching

Burning down the house

We may be trusted advisers to our clients, but insurers don't trust us

Review of Loadings and Exclusions

New law - new rules

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